Billings Team Administrator

Job: Billings Administrator    

Reporting To: Billings Team Supervisor, Customer Service Department

Responsibilities: Invoicing, credit notes and related investigations. Liaising with customers both internal and external regarding invoices, credit notes and returns for Irish and UK market. Timely and accurate completion of end of month checks and tasks.   #insulationUK
    
Key Attributes:

• Excellent numeric and analytical skills
• Keen eye for detail
• Ability to meet monthly reporting deadlines
• Team player who will work with others to achieve company goals and to provide cover where needed

Key Tasks and Duties:

• Audit sales orders for accuracy and pricing
• Manage proof of deliveries
• Ensure all orders are invoiced correctly
• Process credit notes in a timely fashion
• Where possible, issue credit notes at 1st time resolution
• Log all claims or returns in system and manage to resolution in a timely manner
• Liaise with hauliers, customers or internal departments when completing claims investigations
• Provide cover to customer service team as requested by management during training or busy periods
• Ensure all calls and emails are answered within agreed service levels.
• Undertake any other tasks appropriate to the position, as requested by management
• Work flexible hours where required to meet deadlines
• Adopt a “best in class” attitude when dealing with all UNILIN customers

Unilin is a fast-growing, profitable and bustling group that is active internationally. Innovation is our driving force. Investing in people, technology and sustainable entrepreneurship is characteristic of our culture. Unilin thrives thanks to a team of colleagues that pride themselves on professionalism and entrepreneurship. In exchange for your expertise, creativity and dynamism, Unilin offers an attractive salary supplemented with fringe benefits, career opportunities, challenges abroad and a wide range of training options.

Unilin Group is an international reference in interior design and construction industry solutions with a strong focus on sustainability and innovation. With our floors, panels, insulation materials and technologies we are present in the homes and workplaces of millions of people and in public spaces across the globe. Our brands Quick-Step, Pergo and Moduleo probably ring a bell. Every day, some 8,300 employees around the world dig deep to push boundaries and innovate. Want to learn more about us? Then be sure to check out our website.